Delivery

SHIPPING


For all orders, shipping costs are calculated automatically, depending on the weight of the products.

Portugal Continental, Azores and Madeira

Delivered by CTT - prices for registered shipping.

  • For orders over 39 € and up to 5 kg - FREE SHIPPING

Spain Peninsular, Balearic and Canary Islands

Delivered by Delnext - prices for registered shipping.

  • For orders over € 49 and up to 6kg - FREE SHIPPING

Rest of Europe

Delivered by CTT -  prices for registered shipping.

  • For orders over 79 € and up to 2 kg - FREE SHIPPING

Rest of the world

Delivered by CTT - prices for registered shipping.

DELIVERY TIME

Estimated shipping time 24h in working days from when the order is shipped from our warehouse.

Delays may occur due to high flow periods, such as holidays and Christmas.

Situations of retention of orders at customs for inspection may delay delivery.

  • Portugal Continental: 1 working day
  • Madeira: up to 5 working days
  • Azores: 7 to 11 working days
  • Spain: up to 3 working days
  • Rest of Europe: up to 3 working days
  • Rest of the world: up to 25 working days

SHIPPING CONDITIONS

  • In normal working days, all orders placed and paid will be shipped to the next 24 hours.
  • Verification of transfer payments is made from Monday to Friday (working days).
  • The times for all shipping methods shown are estimates.
  • If your order has not gone to the next 24 h (in the working days) after making the paying for your order - please contact us and we will inform you of the estimated shipping and delivery time period.

  • You will have the opportunity to select your preferred delivery method as your proceed through checkout, and will be able to check the total order value (including postage & packaging costs) before you complete the transaction.

  • Shipping products to the Azores Islands and Madera may be subject to customs charges for shipment arrival to destination.

  • Please note that depending on your order and country, you may be liable to pay local taxes and duties on receipt of your order, for which CDP – COSMETICOS DA POLONIA cannot accept liability. Check with your post office before ordering indicating the euro amount of the order you want to do, so they can tell.