Terms and conditions of use

1. The store sells goods introduced in an offer via the www.cosmeticosonline.pt

2. The sales agreement is signed between the Customer and the CDP – COSMÉTICOS DA POLÓNIA LDA .

3. The period of providing services in an online store consists of three steps :

I. Products selection.

II. Placing an order.

III. Payment and collection.

4. After placing an order, the Client receives an confirming e-mail message. Orders do not require any additional confirmation.

5. Agreement is treated as signed with the moment when an electronic post office on the behalf of store send all confirmations of existing order.

6. All information about the products are implemented on the www.ecosmeticos.pt website, including descriptions, technical and usage parameters.

7. Products prices with their right currencies are visible on the ecosmeticos.pt. Additionally, prices must include Value Added Tax.

8. Products prices do not contains delivery costs.

9. The customer can use the coupon or discount code in his shopping cart. The customer can use only one coupon / code per order.

Coupons and codes are not cumulative.

10. The Client may choose the following method payments:

I. Bank Transfer.

If you choose to transfer as payment prior will provide our account numbers for payment.

If within 7 business days (excluding weekends) has not received payment the order will be canceled.

Our account number for payments is:

IBAN - PT50 0035 0697 00640638830 44
BIC SWIFT - CGDIPTPL

IMPORTANT: We will be unable to process your order until payment has been consolidated into our bank account. It can take up to 3 working days for this to occur, so that transfer payments may take longer than expected.

II. Mulitbanco Transfer.

If you choose to transfer as payment prior will provide our account numbers for payment and reference number.

If within 7 business days (excluding weekends) has not received payment the order will be canceled.

Our account number for payments is:

IBAN - PT50 0035 0697 00640638830 44
BIC SWIFT - CGDIPTPL

III. Payshop.

You can make the payment via the secure Payshop payment method.

IV. Paypal.

You can make the payment via the secure Paypal payment method – where you can use credit cards.

11. Claims combined with mechanical products or/and package damages which may appear during shipping, are investigated only on the basis of writing protocol of complaint in the presence of the person responsible for delivery (carrier) the moment the package is delivered.